Microtech leadership, vision and commitment towards its customers are the main factors of its innovation to be the largest enterprise software company in the Middle East. Over the course of three decades, Microtech, the regions leading enterprise multinational company, has provided a professional application, along with the associated services; in order to enable organizations to manage their business processes. Thus, our customers obtain convenient and accurate information from their business systems. As the largest ERP in the Middle East, Microtech delivers products and support services that help managing various business processes for our customers throughout the region.
46% of our customers are still using our solutions for over 25 years!
At Microtech, customer success is our goal, guiding our priorities, activities, and measures of success. In order to ensure we deliver an exceptional experience and great customer satisfaction, we focus on three key areas:
1. Engineering the solutions that help organizations tackle their business challenges and solve complex business problems.
2. Developing the customer journey from selection to adoption and ongoing success.
3. Ensuring we provide expert guidance to assist and advise our customers. We act on our customer feedback to improve and enhance our delivery for great outcomes.
4. Ensuring our customers never outgrow our solutions, through continuously adopting new technologies and upgrading our functionality and services.
Project Lead
Manager
Developer
Graphics Designer
Marketing Manager